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Email: connect@biomat.com
Phone: 888.524.6628 - 909.697.4114
Woman reclining on a sofa using a laptop while seated on a Biomat healing mat in a living room setting

Safety & Precautions for
Your BioMat®

Clear guidelines to help you use your BioMat® safely and confidently.

BioMat® is an FDA 510(k) Certified Class II Medical Device designed for safe, long-term everyday use for decades.

This page covers important safety information to help you use it with confidence.

Your BioMat QuickStart GuideEverything you need to get started, feel confident, and make the most of your BioMat®.

Key Safety Points

Before You Start:

  • Consult your physician if you have a medical condition or are under medical treatment. A good question to ask your physician is “Can I use Infrared Heat therapy?”
  • BioMat® is not recommended for infants and young children.

Who Should Consult a Physician First

Before using BioMat®, talk to your doctor if you have:

  • Pregnancy or are expecting
  • Heart conditions, Bypass surgery, High Blood Pressure or pacemakers (internal or external)
  • Diabetes (due to thin skin - may be ok on low to medium heat)
  • Recent chemotherapy or radiation (due to site sensitivity - low heat may be ok)
  • Surgical or silicone implants - check with your surgeon, depending on the type you have
  • Multiple sclerosis (MS), Adrenal Suppression or Insufficiency, Lupus, or Addison’s Disease
  • Immobility issues
  • Acute fever or acute illness

Your physician can help you determine if BioMat® is right for you and recommend safe usage guidelines.

Heat Sensitivity & Burns

BioMat® operates at therapeutic heat levels. If you're sensitive to heat, start with lower temperature settings. This lets your body adjust gradually while still getting therapeutic benefits. “More” is not always “better”.

Burns are unlikely when using the included cotton pad. Always use appropriate heat levels for your comfort level, and pay attention to your body’s signals. Use lower temperatures or the NO heat / Negative Ion only setting if you're heat-sensitive.

Learn about our heat recommendations →

Hydration: The Most Important Thing

This is crucial: Prolonged exposure to high heat on the BioMat® can lead to dehydration. Drink spring water, or add minerals and electrolytes to ensure you stay hydrated.

Best practice:

  • Drink water before your session (especially at higher heat settings)
  • Drink water during and after your session to replenish fluids
  • Listen to your body — if you feel thirsty or lightheaded, stop and drink water
  • Maximum time on high heat is 1 hour.

Staying hydrated ensures you get the full therapeutic benefits while feeling your best.

Proper Use & Care

Using Your BioMat®:

  • Never run, stand, or place heavy objects on the mat
  • The FDA has not evaluated use while sleeping. Start with shorter sessions and gradually increase heat and/or duration
  • Stop immediately if you feel unwell
  • We always recommend using the Cotton Pad and Germanium Waterproof Cover on your mat for long-term use — it protects the mat and extends its lifespan
  • BioMat QuickStart Guide Everything you need to get started, understand the temperature settings, and make the most of your BioMat®.

Handling & Storage:

  • Avoid sharp objects that could puncture the mat
  • Don't pull on power cords or connectors
  • Allow the BioMat® to completely cool before folding and storing
  • Store in a dry area when not in use — avoid extremely cold or hot environments. Inspect the power cord before each use for damage

Electrical Safety:

  • Be sure the voltage of the BioMat® matches the voltage of the country you are using it in. BioMats are not dual-voltage.
  • Plug into a dedicated outlet (not a power strip with other devices)
  • If a power outage occurs, turn off and unplug
  • Unplug before cleaning

Cleaning:

  • Use a soft, dry fabric to wipe the controller
  • Use a vacuum to remove dust from the mat's surface
  • Never disassemble or alter the product
  • If something spills on your BioMat, unplug it and, using a clean, dry cloth, press it into the mat's surface to pull up as much moisture as possible. Allow to dry. Once dry, plug it in and run it on high heat.

When to Stop & Seek Help

Stop using and consult a physician if:

  • You develop any skin irritation or blisters
  • You feel unwell during or after use

Contraindications

Contraindicated Conditions — consult your physician:

  • Organ Transplants (BioMat® increases immune response, which is not advised when on immunosuppressants)
  • Cognitive Disabilities (due to compromised perception and decisions)
  • Open skin wound in contact with the area of use (due to recent trauma, surgery, or injury)
  • Adrenal suppression, Addison's Disease, Adrenal Insufficiency, Systemic Lupus Erythematosus and Multiple Sclerosis
  • Bypass surgery
  • Infant under 6 months of age

Recommended modification of use (Low Heat (95F/35C) or No Heat Settings) - consult your physician:

  • Fever
  • Pregnancy
  • Diabetes
  • Immobility
  • Radiation / Chemotherapy
  • Surgical or silicone implants
  • Impaired heat sensation
Your BioMat Journey Starts Here - Download the QuickStart GuideEverything you need to get started, understand temperature settings, feel confident, and make the most of your BioMat®.

Questions? We're here to help.

Phone Number

Phone Number

888.524.6628
909.697.4114

E-Mail

E-Mail

connect@biomat.com

Live Chat

Live Chat

Click Live Chat Below

Woman and large fluffy dog leaving a home through a doorway Mother holding a baby while seated cross-legged on a patterned mat indoors Man meditating cross-legged with hands together in a bright room Woman resting in bed beneath an overhead red light device in a cozy bedroom Child wearing headphones uses a laptop while relaxing in bed Person relaxing in bed while wearing headphones Woman and large fluffy dog leaving a home through a doorway Mother holding a baby while seated cross-legged on a patterned mat indoors Man meditating cross-legged with hands together in a bright room Woman resting in bed beneath an overhead red light device in a cozy bedroom Child wearing headphones uses a laptop while relaxing in bed Person relaxing in bed while wearing headphones Woman and large fluffy dog leaving a home through a doorway Mother holding a baby while seated cross-legged on a patterned mat indoors Man meditating cross-legged with hands together in a bright room Woman resting in bed beneath an overhead red light device in a cozy bedroom Child wearing headphones uses a laptop while relaxing in bed Person relaxing in bed while wearing headphones Woman and large fluffy dog leaving a home through a doorway Mother holding a baby while seated cross-legged on a patterned mat indoors Man meditating cross-legged with hands together in a bright room Woman resting in bed beneath an overhead red light device in a cozy bedroom Child wearing headphones uses a laptop while relaxing in bed Person relaxing in bed while wearing headphones Woman and large fluffy dog leaving a home through a doorway Mother holding a baby while seated cross-legged on a patterned mat indoors Man meditating cross-legged with hands together in a bright room Woman resting in bed beneath an overhead red light device in a cozy bedroom Child wearing headphones uses a laptop while relaxing in bed Person relaxing in bed while wearing headphones
Woman meditating cross-legged on a rug in a home workout space Man relaxing on a BioMat while lying in bed in a softly lit bedroom Woman in gray pajamas reads a book in bed under a coral blanket Woman working on a laptop while seated on a BioMat in a white armchair Woman meditating cross-legged indoors on a patterned rug Woman works on a laptop while seated on a patterned wellness mat in a white armchair Woman meditating cross-legged on a rug in a home workout space Man relaxing on a BioMat while lying in bed in a softly lit bedroom Woman in gray pajamas reads a book in bed under a coral blanket Woman working on a laptop while seated on a BioMat in a white armchair Woman meditating cross-legged indoors on a patterned rug Woman works on a laptop while seated on a patterned wellness mat in a white armchair Woman meditating cross-legged on a rug in a home workout space Man relaxing on a BioMat while lying in bed in a softly lit bedroom Woman in gray pajamas reads a book in bed under a coral blanket Woman working on a laptop while seated on a BioMat in a white armchair Woman meditating cross-legged indoors on a patterned rug Woman works on a laptop while seated on a patterned wellness mat in a white armchair Woman meditating cross-legged on a rug in a home workout space Man relaxing on a BioMat while lying in bed in a softly lit bedroom Woman in gray pajamas reads a book in bed under a coral blanket Woman working on a laptop while seated on a BioMat in a white armchair Woman meditating cross-legged indoors on a patterned rug Woman works on a laptop while seated on a patterned wellness mat in a white armchair Woman meditating cross-legged on a rug in a home workout space Man relaxing on a BioMat while lying in bed in a softly lit bedroom Woman in gray pajamas reads a book in bed under a coral blanket Woman working on a laptop while seated on a BioMat in a white armchair Woman meditating cross-legged indoors on a patterned rug Woman works on a laptop while seated on a patterned wellness mat in a white armchair
Two people reclining and smiling under a blue and white geometric blanket on a bed, conveying cozy at-home relaxation Couple cuddling under a navy-and-white geometric blanket on a dark sofa, smiling and watching TV Person lying in bed wearing eye protection while receiving red light therapy from an overhead lamp in a cozy bedroom Man and woman relaxing on a bed, drinking coffee from patterned mugs in a cozy bedroom setting Side view of BioMat mat with quilted pattern and pillow, woman lying relaxed in a neutral setting Person doing a standing yoga balance on a mat outdoors with blurred hills and scrubland in the background Two people reclining and smiling under a blue and white geometric blanket on a bed, conveying cozy at-home relaxation Couple cuddling under a navy-and-white geometric blanket on a dark sofa, smiling and watching TV Person lying in bed wearing eye protection while receiving red light therapy from an overhead lamp in a cozy bedroom Man and woman relaxing on a bed, drinking coffee from patterned mugs in a cozy bedroom setting Side view of BioMat mat with quilted pattern and pillow, woman lying relaxed in a neutral setting Person doing a standing yoga balance on a mat outdoors with blurred hills and scrubland in the background Two people reclining and smiling under a blue and white geometric blanket on a bed, conveying cozy at-home relaxation Couple cuddling under a navy-and-white geometric blanket on a dark sofa, smiling and watching TV Person lying in bed wearing eye protection while receiving red light therapy from an overhead lamp in a cozy bedroom Man and woman relaxing on a bed, drinking coffee from patterned mugs in a cozy bedroom setting Side view of BioMat mat with quilted pattern and pillow, woman lying relaxed in a neutral setting Person doing a standing yoga balance on a mat outdoors with blurred hills and scrubland in the background Two people reclining and smiling under a blue and white geometric blanket on a bed, conveying cozy at-home relaxation Couple cuddling under a navy-and-white geometric blanket on a dark sofa, smiling and watching TV Person lying in bed wearing eye protection while receiving red light therapy from an overhead lamp in a cozy bedroom Man and woman relaxing on a bed, drinking coffee from patterned mugs in a cozy bedroom setting Side view of BioMat mat with quilted pattern and pillow, woman lying relaxed in a neutral setting Person doing a standing yoga balance on a mat outdoors with blurred hills and scrubland in the background Two people reclining and smiling under a blue and white geometric blanket on a bed, conveying cozy at-home relaxation Couple cuddling under a navy-and-white geometric blanket on a dark sofa, smiling and watching TV Person lying in bed wearing eye protection while receiving red light therapy from an overhead lamp in a cozy bedroom Man and woman relaxing on a bed, drinking coffee from patterned mugs in a cozy bedroom setting Side view of BioMat mat with quilted pattern and pillow, woman lying relaxed in a neutral setting Person doing a standing yoga balance on a mat outdoors with blurred hills and scrubland in the background
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