Terms and Conditions
Effective Date: May 16, 2025.
Welcome to Biomat.com. These Terms and Conditions ("Terms") govern your access to and use of the Biomat.com website (the "Site") operated by Live Well Health Inc. and BioMat.com International Inc,("we", "us", or "our"). By accessing or using this Site, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, you may not access or use this Site.
Use of the Website
You agree to use this Site only for lawful purposes and in accordance with these Terms. You must be at least 18 years of age to use this Site or make purchases.
Intellectual Property
All content on this Site, including but not limited to text, images, logos, product descriptions, graphics, audio, and video, is the property of Live Well Health Inc. or its content suppliers and is protected by applicable copyright, trademark, and intellectual property laws.
You may not reproduce, distribute, modify, or republish any material from this Site without our prior written consent.
Products and Services
The information provided on this Site, including product descriptions, pricing, and availability, is subject to change without notice. We strive to ensure accuracy but do not guarantee the completeness or reliability of any product information.
All products sold are intended for personal wellness and general relaxation. Any claims regarding therapeutic benefits are not intended to substitute professional medical advice or treatment.
Medical Disclaimer
The BioMat is a FDA-registered medical devices. However, they are not intended to diagnose, treat, cure, or prevent any disease. Always consult with a licensed healthcare professional before beginning any wellness regimen.
Individual results may vary. The use of our products should be based on your own discretion and consultation with your healthcare provider.
These statements have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure, or prevent any disease. Specific medical advice should be obtained from a licensed health care practitioner.
Payment and Orders
We accept payments via the methods listed on our checkout page. Orders are subject to acceptance and availability. We reserve the right to cancel or refuse any order at our sole discretion, including but not limited to orders that appear to be fraudulent or violate these Terms.
Shipping and Delivery
Shipping times and delivery estimates are provided as a guideline and are not guaranteed. We are not responsible for delays caused by third-party carriers, customs, or other unforeseen circumstances. Please review our Shipping Policy for more information.
Returns and Refunds
We offer a 30-day money-back guarantee on eligible products. Please refer to our Return Policy for full details and instructions.
Limitation of Liability
To the fullest extent permitted by law, Live Well Health Inc. shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of, or inability to use, the Site or products purchased through it.
Indemnification
You agree to indemnify, defend, and hold harmless Live Well Health Inc., its directors, officers, employees, and affiliates from any claims, damages, liabilities, or expenses arising from your use of the Site or violation of these Terms.
Privacy
Your use of this Site is also governed by our Privacy Policy. By using the Site, you consent to the collection and use of your information as outlined therein.
Third-Party Links
The Site may contain links to third-party websites that are not owned or controlled by us. We are not responsible for the content, policies, or practices of any linked sites.
Governing Law
These Terms are governed by the laws of the Province of British Columbia, Canada, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved exclusively in the courts located in British Columbia.
Changes to Terms
We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page with the updated effective date. Your continued use of the Site after such changes constitutes your acceptance of the new Terms.
Contact Information
If you have any questions about these Terms, please contact us at:
Live Well Health Inc.
1118-2000 Hannington Road
Victoria, BC, V9B 0T4 Canada
Email: connect@biomat.com
Phone: 1-888-524-6628 / 909-697-4114